India, expect these things to happen..
my sister used to work for freight inspection people... it was
amazing some of the crap the people in the Indian subcontinent got
up to...
the container has a customs seal on the door.. so they cut the top
off the container and stole a lot of things inside, then welded the
top back on...
they had brand new cars, shipped as "scrap" to dodge taxes and
duties... i think sis asked why the cars had to be so well secured
since it was scrap.. and how come got to polish scrap? 
freight gets "lost" and all that...
then for people who complain about bureaucracy should go try to do
something in the Indian subcontinent.. heck! they had "criminals"
in jail for more than 20 years waiting their turn in court! and
worse, a few were found innocent of charges!!
hope he doesn't have to go there again after this..